Record who controls access
Obtain the current instructions from responders and the relevant authorities. Keep a list of areas that can be visited, areas that remain restricted, and any additional professional review required. Coordinate staff, tenant, vendor, and insurer visits through one access contact.
Prepare a useful incident brief
Record when the event was reported, which spaces are affected, known utility actions, and emergency work authorized. Provide building plans, tenant contacts, system information, and prior condition records where available. Separate observations from assumptions about cause or extent.
- Identify property, contents, and equipment owners.
- Log changes in access restrictions.
- Maintain copies of instructions and authorizations.
Arrange the right assessments
Ask qualified parties to identify the building, system, environmental, and equipment questions requiring review. Ask the assessors to define the area requiring review rather than limiting the visit to the visibly burned space. Define who will report findings and which decisions those findings will support.
Handoff into recovery planning
Create an open-item list covering temporary protection, specialist work, documentation, and permanent reconstruction. Assign each item to a responsible party. Give ownership and tenants verified status and the next update point without promising a reopening date before the recovery scope is understood.