Commercial Resource Center
Selecting a Commercial Restoration Contractor: Facility-Director Diligence
Diligence questions facility directors can use when selecting a contractor for a commercial restoration project.
Direct answer
Diligence questions facility directors can use when selecting a contractor for a commercial restoration project.
Executive summary
Diligence questions facility directors can use when selecting a contractor for a commercial restoration project.
Key takeaways
- Use written scope, responsibilities, and decision records.
- Verify conditions and dependencies before authorizing work.
- Align construction activity with operations and stakeholders.
- Maintain clear approvals and closeout documentation.
Supporting detail
Ask how the contractor documents conditions, communicates with adjusters, and structures a written scope, since these practices affect both the claim and the rebuild.
Verify current insurance certificates directly with the issuing agent and confirm any applicable manufacturer certifications relevant to the scope, such as roofing systems.
Request examples of how the contractor has sequenced work in occupied commercial buildings, and ask about their approach to tenant and operations communication.
A written proposal that separates mitigation, reconstruction, and closeout scope gives facility directors a clearer basis for comparison than a single lump-sum estimate.
Continue with a related resource
Explore the next guide, FAQ, or service overview, then talk with our team when you want project-specific advice.
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