Commercial Resource Center
Warranty Tracking as Part of a Building's Digital Record
Why keeping warranty information organized and accessible matters for long-term facility management.
Direct answer
Why keeping warranty information organized and accessible matters for long-term facility management.
Executive summary
Why keeping warranty information organized and accessible matters for long-term facility management.
Key takeaways
- Use written scope, responsibilities, and decision records.
- Verify conditions and dependencies before authorizing work.
- Align construction activity with operations and stakeholders.
- Maintain clear approvals and closeout documentation.
Supporting detail
Warranties on roofing, mechanical equipment, and other building systems are only useful if the owner can locate the terms, the issuing party, and the applicable dates when a question arises.
Warranty records lost to staff turnover or disorganized files can result in owners missing coverage they were entitled to use.
Capturing warranty documentation at closeout, and keeping it with the rest of the project's digital record, reduces the risk of this information becoming inaccessible over time.
This is a documentation practice that supports good facility management; it does not extend or alter the terms of any manufacturer or installer warranty itself.
FAQs
- What does a roof warranty cover?
- Warranty coverage depends on the specific manufacturer and contractor documents, including their exclusions, maintenance obligations, duration, and installation requirements. Review the written warranty before authorizing work; manufacturer material coverage and contractor workmanship coverage are not the same thing.
- What project information is retained?
- Retained project information commonly includes drawings and closeout documents, warranties, product manuals, maintenance-relevant records, and renovation context that helps future teams understand the building. Exact packages depend on the project agreement and what the owner elects to organize digitally.
Continue with a related resource
Explore the next guide, FAQ, or service overview, then talk with our team when you want project-specific advice.
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