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Construction Guidance

Warranty Tracking as Part of a Building’s Digital Record

A warranty record is useful when the owner can find the actual document and connect it to the installed product or work. A tracking system organizes that information; it does not create, extend, or confirm coverage.

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Capture the issued document

Record the issuer, covered product or work, building location, installation information, applicable dates, and contact details. Keep the actual terms with the record. Distinguish a manufacturer document, installer commitment, maintenance agreement, and general product literature.

Record the actions the terms require

Have the owner’s responsible team review registration, inspections, maintenance, notice, transfer, and service procedures where stated. Track actions from the actual document rather than applying one checklist to every warranty. Ask the issuer to clarify ambiguous requirements.

Prepare for questions and transitions

Set reminders for relevant dates and keep contact information current. When an issue arises, preserve the facts and follow the documented notification process. During ownership or management changes, have advisers confirm any transfer requirements instead of assuming that file delivery transfers coverage.

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