What an owner may need help managing
Support can include reviewing project updates, organizing decisions, tracking open issues and coordinating communications with the designer and contractor. The useful starting point is the work the owner cannot manage with its current team. List those tasks before deciding what the role should be called.
How the role fits the project team
The owner’s representative, designer and contractor need distinct responsibilities and a clear communication path. Design advice, construction work and legal or financial advice may require different providers. Define which tasks belong to the proposed representative and which remain with those other advisers.
What to compare in a written proposal
- Specific support tasks requested by the owner
- Authority to communicate, approve or commit funds
- Provider qualifications and excluded services
- Coordination with existing design and construction agreements
